MB Star C3 2015.12V simdas.exe needs to close solution

One of Obd2tool.com customer had the “simdas.exe needs to close” and WIS error when running Mercedes Benz Star diagnosis C3 red multiplexer 2015.12V Dell format DAS.

Problem:
I had the these errors when i run MB Star diagnosis DAS:

1) simdas.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

MB-star-c3-simdas-error

MB-star-c3-sim-error-2

2)The WIS is not available for this system

MB-star-c3-wis-error

Cause:

Improper operation

Solution:

1. simdas.exe error: You should enter DAS but not SIM software to troubleshot Mercedes

2. WIS error:
You entered WIS from DAS directly. It was incorrect. You should start WIS from desktop.

www.obd2tool.com

Mercedes Benz Star C3C4C5 Buying Guide

Mercedes benz star scanner is a very popular auto scanner in the market. However,Many customer are confused to choose when they want to buy one, because there is four version of mb star:Mercedes Benz Star diagnosis C3, benz star c4, MB star Compact C4 and super Mercedes BENZ C5.

So now,i will summarize their similarity and difference,hope it will helpful for customers to choose.

Similarity:

1.Benz star C3/C4 and MB star sd connect c4,Super MB Star c5 use same software.

2.For the hardware, Benz star C3/C4/C5 is same function in diagnosing.

Difference:

1.For the functions, MB star c3 and c4 are almost the same,C4 can do all the works what C3 does and it is the replacement of Compact C3.
Just benz star c4 size is small and weight is light,much convience and the anti‐interrupting ability is better.
One more thing, as customer feedback, the advantage of c3 is can do trucks best.

2.MB starC3, C4 just can support Mercedes Benz cars manufactured after year 2000. Super MB star c5,Benz SD Connect C4 can support all current and new coming MB vehicles.

3.Benz star c3,c4,SD connect C4 update by Harddisk.That means when customer want to update,they need to send back harddisk to supplier,after finish update,then send back to them again or just buy a new HDD.For the long international distance,it may need about 2 weeks can complete one time update,so it is very trouble and inconvience.

Under this suitation,Super mb benz star c5 is release, it is can update through super mb star official web directly, which will be much convience and time saving.

In addition,Super mb star C5 work with W204, W207, W212, 405, 451, 452 and 454. Besides the software c3 and c4 own,it added three more software: SD Media, Xentry and Smart TAN Code.

SD Media: Video and PDF lessons;
Xentry:New software released by Benz Company after 04/2009 by diagnosis new cars. Xentry software for diagnosing W 204,W207 and W212 which C3 and C4 does not support;
Smart TAN Code: Opened special function in DAS program with Smart cars 405/ 451/452/ 454.Besides, it also opened more special functions, such as engineer mode, remove limitations,etc, which Star C3 and Star C4 do not have.

4.Now we turn to MB star SD connect C4 again.MB Star SD connect C4 not only support KL diagnosis and three lines CAN BUS diagnosis, but also support UDS diagnose protocol, Because it have UDS chips. Star C3,C4,c5 don’t have this chip, so they can not support UDS.

The most advantage of SD connect c4 is: It can connect to PC by wireless or Lan cable.So it will be much more convience than Benz star C3/C4/c5.

Besides, Professional Diagnostic Tools Mercedes Diagnostic Tool star SD connect C4 interface components used the military quickly inserted techniques that can support one million times plug, more stably;And all of the its core components adopt new original packaged chip, plus 24 hours fatigue test, to ensure its stable release.

So in all,each version have its advantage,just see which one is most suitable and interested you.

Chinese MB STAR scanners

I thought I would start a new thread on the Chinese Mb Star C3 systems, since there doesn’t seem talk on this subject thus far.

Since you’re reading this thread then I’m guessing you were like me and are searching for information on these Chinese MB Star systems.
I’m sure you’ve found several web sites selling these things, prices ranging all over from $380 up to over $800 but unfortunately I there isn’t a damn thing about anyone actually purchasing one of these and verifying the sellers claim on whether they really work or if they really don’t require the original IBM ThinkPad to work properly.

Well, here ya go folks!

So after months of searching and doing research with not much luck I finally took the risk and bought one of the Chinese MB STAR C3 systems.
I was very hesitant in buying one of these Chinese devices. The total price with shipping turned out to be $450. There were several places on the internet with prices ranging all over. I only found one place that was a little less expensive than $450 total, I think maybe $430 but that guy was not very prompt in returning my emails. I finally ordered mine from vidaobd2.com. Michael Luo was the sales rep who immediately responded to my inquiry on the device and he immediately responded to all my emails and questions within a day at worst. He was very friendly and patient with me and his English surprisingly good.
The one they sell was claimed to work on most any laptop, not just the IBM ThinkPad was required to run the software. Which is what these systems were originally intended for.

It took me about three weeks to finally receive the device VIA DHL after I sent the payment. Mine took a little longer to receive because I placed the order right before Chinese new year, but Michael warned me that shipping will take an extra week because most of China was off for a week for Chinese new year.

When I finally received the unit I was very surprised on how heavy they box was. I guess this is why it was $50 just for the shipping.

When I opened the box I was very surprised and very impressed in the quality and the amount of contents. The multiplexer unit itself is a very heavy duty all aluminum enclosure with tough rubber end caps and real nice polished aluminum connector ends. It even came with the stickers to make it look like an original MB STAR system.
It came with several cables to make it work with most any car including the 32 pin round connector for those Euro models. All I really needed was the 16 pin cable that plugs into the CAN slot.
I was very impressed with the quality of all the cables. They all felt and looked very heavy duty and had heavy duty solid aluminum connectors. None of it looked cheap at all.

The kit came with a Samsung External USB 80 gig hard dive which had the MB STAR software loaded on it. Also included to my surprise was a PCMCI to serial card with driver software. I’m assuming that the STAR system will not run from a USB to serial box and since I told Michael which system I had, he knew that I did not have a serial port on my laptop so he included this for free.
All in all I was very impressed with what I received as far as quality and everything that was included for the $450.

Now on to the operation of the unit:
After doing a little research I learned that the software might not work on Windows 7.
I didn’t even bother trying since a buddy of mine gave me an old tablet with a serial port built in and already had XP loaded on it. So I just decided to use that since it was a touch screen and would probably be a little easier to use than my bulky 17” screen laptop.
I forgot to mention, you will need at least 1 gig of RAM to run this program, it will not even load with anything less than a gig. Luckily I had an extra 512 board lying around the office… Shhhh…lol

This is what I did first before I even started messing with the software:
Since this thing is already kind of bulky I really didn’t want to run it with an external hard drive attached so I figured out a way to include this image on my internal hard drive.
Since this image was about 63gig I needed a larger hard drive for my tablet. Luckily I had access to a 180gig laptop SATA drive from work since we sometimes through them out after we do testing on them. (Oh shut up, we through these things out! lol) I connected both drives to my desktop PC and went to work. You probably figured out by now that I did this all at work since who actually has a desktop at home anymore? I hope my boss doesn’t read this…lol The first thing I did was use Acronis and cloned the old tablet drive to the new 180gig drive so that I now had a large enough drive to add the STAR image to it. Next I used Partition Magic to add a logical partition of about 80gigs to the drive. Next I used a free program called Drive Image XML. I first made a backup image of the 80gig drive that came with the unit. I saved this to my secondary hard drive on my desktop PC (My own personal 1 Terabyte drive) just in case I needed the original image in the future. I then used the Drive Image software to restore the backed up image to the new 80gig logical partition I created on the new 180gig drive. When I first tried to put the new hard drive in the tablet it would not boot. It turned out that I needed to delete the drive letter from the main partition where my original XP image was. I recommend you do this before you install it back in the laptop since I had to take the drive back out, hook it up to my other PC again and delete it from there, then re-install the drive into the tablet.
BAM! This worked! I now have a hard drive with my original bootable image of XP with a separate logical drive letter with the image of the 80gig drive that came with the kit all on one hard dive so it’s easily assessable from the my computer I-con.

Now on to the software that came with this:
The image that came on the external hard drive, which is now on my internal drive is actually an image of an IBM ThinkPad that runs in a program called VMware. I was not familiar with this software but just went with it. There are some simple start up instructions included in a couple of power point slides. I followed those instructions but couldn’t get it to run. I was getting an error, which I apologies but I can’t remember exactly what it was, something about a compatibility issue. This made me very nervous that the software wasn’t going to run on my tablet. So I did a search for this error on the net and sure enough my good ole friends at Google had a web site with the answer for me. The site I found had my exact error message and simply said to delete some configuration file in the VMware folder. I’m guessing this is some kind of setup file that came loaded on the hard drive that was not correct for my tablet. So I first made a backup of this file, just in case, then deleted this file from the logical drive like it said to. I restarted the VMware program and Vola, it worked!
I now had VMware running with image of from an IBM ThinkPad that was preloaded with a several different programs on its desktop that I have never heard of. One of these programs was Xentry another was DAS as well as a few others. I included a snap shot of the screen so you can see all what it came with.
I first clicked on the Xentry I-con, but it would not load. I then tried the DAS I-con and waited. This is the frustrating part, this software runs VERY slow and took nearly 8-10 minutes to completely load. Maybe my computer is just very slow or maybe I need more memory, I don’t know but eventually it was up and running.

Hooking it up to the car:
Once the software finally loaded I connected the 16 pin cable to my CAN port under my dash, and the serial connector to my tablet PC then turned on the ignition of the car. I followed the menus and chose the type of car, etc. Unfortunately it would not auto detect my car. I don’t know if this was just my car or if it’s a bug in the software/hardware. My car had a lot of electrical and computer issues that the mechanic told me about, which is why I decided to buy this thing since I already spent $5k for him to fix most of the problems. So it could have just been a problem with my car not allowing it to auto detect, I couldn’t tell you.
This really wasn’t a big deal. The software simply took me through a few questions to manually select my exact vehicle model.
After a couple of minutes I was finally connected to the cars computer systems. The main menu had a few different choices, but I found the “Start quick scan” was the best option. Unfortunately there is nothing quick about this. The whole scan took a good 10-15 minutes to complete. I started having low voltage problems from the car since I had to have the ignition on and the door open during this whole process. This actually cased more false codes and problems so I recommend that you start the car and let it idle during this whole process. You could probably hook up a battery charger, I didn’t try that but will next time since the engine started getting kind of hot idling there for a good 40 or so minutes while I was doing all this.
Once it was finally done it came up with a long list everything in the car. At the end of each line it had a status of either an “f” or an “i” or and “E” or a check mark.
I was not familiar with software at all, so I played around with it a bit and tried hitting the green checkmark button on the ones that had an ‘f” this did in fact bring up another screen that allowed you to view the fault codes and erase them if you wanted to.
There is also an option on the main screen to erase all codes. It doesn’t tell you that it’s all codes but I’m pretty sure it is. Unfortunately it only clears most of them and you may still have to go into each one manually and clear them or check them to see if they’re current or just stored.
After playing with this software a little more I found that there are actually some trouble shooting steps assigned to each fault codes. I’m sure this makes it much easier for a Mercedes tech. If you select the fault code then hit the green checkmark this should take you to the trouble shooter. I think you may have to hit the magnify glass button at some point, I can’t really remember.
There is going to be a learning curve here and you’ll soon find out that if you back to far out of certain screens you have to re-scan or after you leave the main screen you loose the option of clearing all the codes without a re-scan. It can be a little frustrating at first, but after a while of playing with the software and after several beers while waiting it started to come into play.
So I starting checking out some of my reoccurring fault codes, but wasn’t sure what was real or just logged from an old occurrence so I deleted all the codes, then did a re-read again. A couple of the codes kept coming back as “f” but I expected this. I’m having an SRS problem that I’m trying to trouble shoot. When I finally got into the SRS code that kept reoccurring I learned that the software is in real time. Meaning that you can actually see the screen change if you fix the fault or re-cause it. Very cool!
So this is about as far as I got with the DAS software.
Right now I have 4 codes relating to my SRS system that I’m trying to clear up so I can get rid of the pesky SRS light and finally get the SRS system fixed.
The DAS software gave me a component number and a code which I am now trying to trouble shoot. This is where the other software comes into play. Keep reading…

The StarFinder software:
This software is ultra cool!! Again there was a bit of a learning curve but it didn’t take me too long to figure it out enough to find what I was looking for.
With this software I was able to type in the fault code that the DAS gave me and it popped up a schematic with the circuit of the part. You can then click on the diagnostic button to find out what it is and how to test it. Here is the really cool part!… When you click on the Star Finder button it brings up a list of all the fault codes or you can do a search and type yours in. Once you click on your fault code it brings up a series of actual pictures of the car of where the device is located and how to get to it. That was just too cool!! The star finder software makes it worth the money alone! Although, I guess it wouldn’t do you any good unless you had the error code from the DAS system. Lol So the two programs complement each other very well.
I think the other programs have something to do with warranty information and data entry by the tech while he’s working on the car. Which really makes me think this is an actual image of a complete hard drive from a service shop that seems to be cracked. Hey, at least it works!

So in conclusion the Chinese system I ordered for $450 was a great deal and works great! The car I used it on was a 2006 SL500. I also tried it on a 2001 SLK320 and had success with that as well. The VMware image thing was kind of odd but seemed to work just fine. My only complaint was that it was very slow. The system might run faster and better on an actual IBM ThinkPad but for what I’m doing, this setup works just fine. Just have a 6 pack of beer handy because you’re going to be doing a lot of waiting on the system to boot and load.

I hope this helps anyone who is thinking about buying one of these. I got mine for a total of $450 shipping included from vidaobd2.com. I have done a lot of research and I highly recommend buying from these guys. I think it’s worth the extra $10-$20 over the cheaper site that I found. I promise I am in NO way affiliated with these guys what so ever. I am just a truly satisfied customer.
I recommend you emailing them first and telling them what computer you plan on using it on and what operating system and whether you have a serial port or not, etc. I’m not sure if it works on windows 7 or not. Also make sure you have at least a gig of RAM on the system you’re planning on running it on. It will not load with anything less.

Here are some screen shots from the software. I apologies but I didn’t get any photos of the unit or cables but you’ll just have to trust me when I say that everything looked even better than the photos they advertise on their site. Everything looked like really heavy duty good stuff. Nothing looked cheap at all!

MB Star C3 Mercedes Star Diagnostic Tool Review

Mercedes Star Diagnostic Tool Benz Star C3 Experience

Mb Star C3 Mercedes Star Diagnostic Tool work for Benz car & trucks till 2014.12. Compare SD C4 SDConnect Multiplexer, the client prefers to use Benz Star C3 work for old models. Below obd2tool.com share client Mercedes Star Diagnostic Tool Benz Star C3 experience as follow.

Mercedes Star Diagnostic Tool Benz Star C3 Multiplexer

Benz-Star-C3-Experience

Super Star C3 multiplexer MB Star C3 Mercedes Star Diagnostic Tool Review

I am going to keep posting my updates about doing an AAM and SRS module swap in my 01 ML 430 Sport using the Chinese clone Benz star c3 diagnosis tool.

I received my MB Star C3 from Obd2tool.com yesterday and the Dell D620 a day earlier to use for the Benz Star C3. Replacing the hard disk with the one supplied with the Benz Star C3 Multiplexer was a snap. After watching a few videos on YouTube on how to set up the Xentry and Das programs I had them up and running. But then it took me another 3-4 hour of playing and researching online to figure out how to set up the RS232 port to see the Stardiagnos.

At 10:30 last night, and very exhausted it came to life. As I had figured the AAM and SRS modules were completely non-responsive and could not be talked with via the tool.

This morning I ordered a new AAM and with free shipping and $370 it is on its way to my shop. I picked up a SRS module from a wrecked ML in a local junk yard that I hope will work.

I plan on attacking the SRS system this weekend and the AAM next week. I have been working through the Xentry emulator to learn how to properly set up and program these parts today at my desk and think I have it down pretty well. It is pretty simple once you figure out the navigation and menu structure in the DAS system.

So stay tuned and offer a prayer for me that I do not brick any of the components in my truck.

Client need any Mercedes Star Diagnostic just contact us freely.

Mb star BENZ STAR C3 FAQ

Q:  What is Super MB Star USB KEY used for?
A: For Security USB Encryption.
Q:What is the difference between Super MB Star and MB Star C3?
A:Now the MB Star C3 has newest software, they basically have the same function, and mb star c3 now has the version which can do Benz trucks very well. The only difference is the update. Super MB Star can update by internet, but Benz star c3 just can update by HDD.

Q:Can you send me xentry key generator for vmware, before you sent me for normal windows this generate app id 252 I want to app id 253 for vmware?
A:We don’t support APP ID253 right now. Just have app ID 252.

Q:How many years of free updating can we enjoy?
A:Super MB STAR provides one year free update online service. Super MB STAR Lite provides 3 months free update online service.

Q:What else shall I do before using this item?
A:You need setting some configurations before using this tool, we have both video and user manual to teach you how to do that, just follow the steps.

Q:Super MB STAR is able to work with Trucks and change the speed limitation?
A:Yes, Super MB STAR is able to work with different kinds of Benz trucks, and it is able to change the speed limitation, please do that under the legal permission.

Q:What should I do if I do not know how to setting or face some difficulty when install the MB Star software?
A:We provide online service 24 HRs, our after-sales service men can help you solve the problem through teamviewer, just contact the sales.

Q:Is this tool able to work with Reset the SBC Function?
A:The Super MB STAR Top Version provides you SBC Reset, TV active and some other functions.

Q: How to correctly use Super MB Star USB KEY?
A: Before start the Super MB Star software, insert into USB KEY, and when it runs, don’t take out USB KEY, otherwise the computer will automatically shutdown.

Q: What software included in the Super MB Star?
A: The software included in the supre MB Star is listed in the Super MB Star description page, please check it.

Q: Does SUPER MB STAR contain developer mode?
A: yes, our supplied super MB Star contains “developer mode” in the DAS.

Q:Does Super MB Star is stored with Benz training and SD Media?
A: Super MB Star is stored with SD Media but no Benz training.

Q: What is Super MB Star password?
A: There are three passwords for Super MB Star:
1). When the computer is in the sleep mode, the password is “User$star2004″
2). Password for update: you can find it in the Super MB STAR Password letter
3). The password for decompressing update tool is “updatenow”

Q: What the difference between super MB Star and MB Star C3 pro on obd2tool.com?
A: They have different hardware and software, Super MB Star supports online update, while MB Star C3 doesn’t support online update.

Q:The DELL D630 hard disk of Super MB Star installed locally or on a VMware?
A:It doesn’t need to install on VMware player, only the moveable hard disk needs.

Q: What else shall I do before using super MB Star?
A: You need to set some configurations before using super MB Star, we have both video and user manual to teach you how to do that, just follow the steps.

Q: Super MB STAR is able to work with Trucks and change the speed limitation?
A: Yes, Super MB STAR is able to work with different kinds of Benz trucks, and it is able to change the speed limitation, please do that under the legal permission.

Q: Is Super MB STAR able to Reset the SBC Function?
A: The Super MB STAR Top Version provides you SBC Reset, TV active and some other functions. You are able to access SBC Special function without password.

Q: Super MB star self diagnostic operation steps:
A: Please follow the next instruction.
3. Click “STAR UTILITIES”

2) Enter “Star Utilities”, click “Self Diagnosis” and then click “Caesar Self Diagnosis”.

3) Self diagnosis starts, please wait.

4) This is Self-diagnostic report

Q: Super MB Star (Dell D630 hard disk version) got error “initiation of diagnosis multiplexer failed”.
A: Try to have a self-diagnosis firstly.

Q: How to active Super MB Star?
A:
1. Refer to Super MB Star manual and video tutorial stored in the hard disk, or login and download from Super MB Star official websitewww.supermbstar.com.  The user manual and video show you how to active Super MB Star.
2. We upload video in the “Video” column of Super MB Star page, it step-by-step shows how to active Super MB Star, if you can’t watch video in the Super MB Star page, just contact us.
Note: the steps to active MB Star C3 / C4 is as similar as Super MB Star, except Star C3 / MB SD Connect C4 need to active DAS, while super MB Star needn’t active DAS, before start the software insert into USB KEY, then you can directly enter super MB Star DAS without activation.

Q: Do we need to provide user ID and password when use Super MB Star to do online SCN coding?
A: online SCN coding needs our engineer to authorize / active by remote assistant (TeamViewer).

Q: How much money should I pay for SCN online coding per time?
A: US$150.00 (item No. SS99), after you pay it, contact us to active / authorize.

Q:Why i install dell 630 HDD to 630 computer,but no reply.

dell-630-HDD-install-1 dell-630-HDD-install-2 dell-630-HDD-install-3

A: The hard disk configuration is ATA, not AHCI.

MB Star C3 092015 Xentry cannot work on W204

Mb Star C3 Star diagnostic system failed to work on Mercedes W204? Here is the customer solution. You are at your risk!

Problem:

I have DELL D630 with Xentry 09/2015 and MB Star C3 multiplexer. I have connected many cars (W202, W203, W210, W211, W245, etc) and there is no problem with connection – everything is working like a charm. Some days ago, I have bought W204 C280 from 2007. After I choose model, engine and transmission, and I go to diagnostic I see this:

“The diagnosis application is being started…”

27-1

and few seconds later this:

“Initialization of the multiplexer has failed”

27-2

My Mux is not compatible with W204? I searched few hours without success.

Customer solution:
W204 and X204 is the last Mercedes models which working without some special modifications.
You can try:

First try in toolkit.ini delete line skipcomports=all and set line usecomport=2 then you will see in SDconnect toolkit PartD on display after mux connection.

First save your original file for sure.

Try look into C:\Userdata\Config\Xentry\driver – slave.ini and set there com port which you have used for PartD.

Report:

There was no change because I didn’t restarted system. After restart work perfect.

Your solution work perfectly! Probem solved. Everything is working like a charm.

Obd2tool.com solution:

If you need to deal with newer Mercedes models, better go for MB SD Connect Compact 4 or Mercedes BENZ C5 diagnostic system.

Why MB Star C3 Xentry cannot work on W205 recent Mercedes

User puzzles:

I have installed Xentry 9.2014 in Benz star c3 multiplexer. It works well so far. Now, I need to make diagnosis on mercedes w205 year 12/2014 but It can not communicate with the car. C3 don’t work in all recent cars in xentry but in DAS is ok.

Experienced users’ suggestion:

C3 has many limitation regarding latest vehicles in Xentry.
It can’t diagnose it e.g w205, w212, w222, w906, smart 453 etc.

its glory is already passed unless you deal only with vehicles in DAS.
you have to change to MB SD Connect C4.
C4’s support also officially has been stop since 12-2015.

It is no different even you change folder.
it is different protocol with recent vehicles.

For your w205 (nice car) you can use one of this :
1.sd connect c4
2.MB SD Connect Compact 5

Both good at all new Mercedes Benz models,W222, W221, W212, W203, 211,W 204,W207, W212, GL166, B 246, CLS 218, SLK172 and Smart405, 451, 452, 454

Besides the MB Star diagnosis software c3 and c4 own, sdconnect c4/c5 added three more software: SD Media, Xentry and Smart TAN Code.
SD Media: Video and PDF lessons;
Xentry: New software released by Benz Company after 04/2009 by diagnosis new cars. Xentry software for diagnosing W 204,W207 and W212 which C3 and C4 does not support;
Smart TAN Code: Opened special function in DAS program with Smart cars 405/ 451/452/ 454.Besides, it also opened more special functions, such as engineer mode, remove limitations,etc, which Star C3 and Star C4 do not have.

I have successfully communicated wit my w205 AMG using a MB Star diagnosis SD Connect C4 connect all controllers accessed