GM Tech2 Review Reached a positive solution

This was my order of GM Tech 2 Scan Tool with TIS2000 software:

Ship to: United States

This is how GM Tech 2 looks out of the box:

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Turned on:

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The following 3 paragraphs are what I mail to obd2tool.com:
I tested device and it works well. Problem is the screen. I believe for return I would have to send back and pay for shipping. This would take a long time and I have work to do using the tool.

Right now I am using a laptop connected so I can see the full screen

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I would rather do partial refund or try replacing the screen myself.

Will you do a partial refund?

Can you send or help me find a replacement screen?

I have been happy so far with obdii365.com so far. The price, service and shipping speed was good.

I hope we can reach a positive solution.

Finally, obd2tool.com ship me a new package.

Just want to let you know, I finally took the time to really test out the replacement I was sent and it appears to work perfectly.

One small issue is that I was sent a GM PC Card and not a Saab one. I tried to write the GM Card in my laptop to Saab software but I ended up damaging the card. It was my fault. I know that I could have contacted you for help and you would have taken care of me.

I was able to find another Saab Card and get it working so I am very happy now. I do not need any more help.

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