MB Star C3 2015.12V simdas.exe needs to close solution

One of Obd2tool.com customer had the “simdas.exe needs to close” and WIS error when running Mercedes Benz Star diagnosis C3 red multiplexer 2015.12V Dell format DAS.

Problem:
I had the these errors when i run MB Star diagnosis DAS:

1) simdas.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

MB-star-c3-simdas-error

MB-star-c3-sim-error-2

2)The WIS is not available for this system

MB-star-c3-wis-error

Cause:

Improper operation

Solution:

1. simdas.exe error: You should enter DAS but not SIM software to troubleshot Mercedes

2. WIS error:
You entered WIS from DAS directly. It was incorrect. You should start WIS from desktop.

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